Privacy Policy

Last Updated: March 30, 2023

Introduction

Welcome. You have arrived at a website run by Orion Group FM Holdings LLC, DBA Leo Facilities Maintenance, (“Leo FM””, “Company”, “we”, “our” or “us”). We understand that privacy is important to you and want you to know that we are committed to safeguarding your Personal Information (defined below). As a result, we want to provide you with a clear picture of how the Personal Information that you provide to us is processed, managed, and protected by us, and what your choices are with respect to that information.

Our website is informational in nature and is intended to provide you with information about our team of expert companies that combines in-house self-perform capabilities with a network of highly specialized service partners.  

This Privacy Policy governs the Company’s website (https://leo-fm.webflow.io/), its subdomains, and all portals, products, services, and any interactive features, applications, or other services that post a link to this Privacy Policy (the “Site”) and applies to personally identifiable information from or about an individual (“Personal Information”) that we may collect from you. We refer to all the above as our “Services.”

If you voluntarily provide your information in the course of interacting with our Site or otherwise using our Services, we will take that as your agreement to our collection, use, and disclosure of your information as set forth in this Privacy Policy. 

This Privacy Policy does not apply to any products, services, websites, or content that are offered by third parties (“Third Party Services”), which are governed by their respective privacy policies. 

The Services are not directed to residents of the European Union.  

PLEASE READ CAREFULLY PRIOR TO CONTINUING TO VIEW OUR SITE OR USING OUR SERVICES. BY ACCESSING THE SITE AND/OR USING OUR SERVICES, YOU AFFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO ABIDE TO THIS PRIVACY POLICY. YOUR ACCESS TO AND USE OF THE SITE IS ALSO SUBJECT TO OUR TERMS OF USE (THE “TERMS OF USE”).  IF YOU DO NOT AGREE TO ABIDE BY THIS PRIVACY POLICY, YOU MAY NOT ENTER, ACCESS, OR OTHERWISE USE OUR SITE. IF YOU USE THE SITE ON BEHALF OF SOMEONE ELSE, YOU REPRESENT TO US THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL TO ACCEPT THIS PRIVACY POLICY AND YOU DO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S BEHALF

What Information We Collect

The type of information you provide to us depends on the nature of your interaction with the Site.

(a) Information You Provide to Us Voluntarily

We do not ask for any information from you when you look at our Site. 

If in the course of looking at our Site , you are interested in learning more about LEO FM, you can reach out to us using the contact form on our Site.   When you do, we may ask you to provide us with the following information:

CONTACT INFORMATION

We may ask you to provide us with certain basic information, including

  1. First and Last Name, 
  2. Email Address, and
  3. Telephone number or mobile number

(b) Information Automatically Collected 

USAGE INFORMATION

In addition to information that you choose to affirmatively submit to us, you should understand that we may  automatically collect and/or store certain information simply when you visit or interact with the Site (“Usage Information”). 

This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site. Usage Information may include:

  • Your IP address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier;
  • Your Device functionality (including browser, browser language, time zone, operating system, hardware, mobile network information);
  • Referring and exit web pages and URLs;
  • The areas within our Site that you visit and your activities there, including remembering you and your preferences;
  • Your Device location or other geolocation information, including the zip code, state or country from which you accessed the Services; 
  • Your Device characteristics;
  • Certain other Device data, including the time of day you visit our Site.

(c) Information from Cookies and other Tracking Technologies

We may use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). A few of the Tracking Technologies used on the Site, include, but are not limited to, the following (as well as future-developed tracking technology or methods that are not listed here):

Cookies.  A cookie is a file placed on a Device to uniquely identify your browser or to store information on your Device. Our Site may use HTTP cookies, HTML5 cookies, Flash cookies and other types of cookie technology to store information on local storage.  We do not use cookies for tracking purposes.

ETag, or entity tag.  An Etag or entity tag is a feature of the cache in browsers.  It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL.  

Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.

We may use Tracking Technologies for a variety of purposes, including:

  • To allow you to use and access the Site, including for the prevention of fraudulent activity and improved security functionality;
  • To assess the performance of the Site, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Site;
  • To offer you enhanced functionality when accessing the Site, including identifying you when you sign into our Site.

We do not use Google Analytics.   

(d)  Information We Collect When You Interact with Third-Party Sites  

The Services may include functionality that allows certain kinds of interactions between the Site and your account on a third-party website or application. The use of this functionality may involve the third-party site providing information to us. For example, we may provide links on the Site to facilitate sending a communication from the Site. These third parties may retain any information used or provided in any such communications or activities and these third parties’ practices are not subject to our Privacy Policy. We may not control or have access to your communications through these third parties. Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices. You should read the applicable third-party privacy policies before using such third-party tools on our Site.

Why We Collect Personal Information

We may use your Personal Information for various purposes, including: 

  • Responding to requests for information, 
  • Providing you with updates and information about services we provide,
  • Protecting the security and integrity of the Site, including understanding and resolving any technical and security issues reported on our Site,
  • Engaging in analysis, research, and reports regarding the use of our Site and Services,
  • For internal business purposes and our legitimate interests,
  • For purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

When We Disclose Information

We may disclose your Personal Information in the following circumstances:

(a) To Third Parties Providing Services to Leo FM. We may use Third-Party Service Providers to perform certain services on behalf of us or the Site or Services, such as: i) creating and updating Site functionality; ii) assisting us in Site operations; iii) hosting the Site and improving performance of the Sites;  iv) designing and/or operating the Site’s features; v) tracking the Site’s activities and analytics, including marketing and market research; and vi) other services designed to assist us in maximizing our business potential.

We may provide these vendors with access to user information to conduct the services they are performing for us. Those vendors may have additional or different privacy policies and/or privacy notices. You should be sure that you read and agree to those policies and Terms.

We currently use the following third-party service providers: 

  • AWS for web hosting services
  • Azure for web hosting services  

Additional service providers may be added from time to time and are available on request from Leo FM.

(d) To Protect the Rights of Leo FM and Others. To the fullest extent permitted by applicable law, we may also disclose your information when required to by law or if we believe in good faith that doing so is necessary or appropriate to: (i) protect or defend the rights, safety or property of Leo FM, its affiliates, third parties or the general public; (ii) comply with legal and regulatory obligations (e.g., pursuant to law enforcement inquiries, subpoenas or court orders); or (iii) to respond to claims that any content violates the rights of a third party. This includes exchanging information with other companies and organizations for fraud prevention, spam/malware protection, and other similar purposes. To the fullest extent permitted by applicable law, we have complete discretion in electing to make or not make such disclosures, and to contest or not contest any requests for such disclosures, all without notice to you.

We reserve the right to release current or past personal information: (i) in the event that we believe that the Services are being or have been used to commit unlawful acts; (ii) if the information is subpoenaed  or requested pursuant to any court order or legal proceeding; provided, however, that, where permitted by applicable law, we shall provide you with e-mail notice, and opportunity to challenge the subpoena/court order, prior to disclosure of any personal information pursuant to a subpoena; or (iii) if we are sold, merge with a third-party, are acquired or are the subject of bankruptcy proceedings; provided, however, that if we are involved in a bankruptcy proceeding, merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the Site of any change in ownership or uses of your personal information, as well as any choices that you may have regarding your personal information.

(e) In connection with aBusiness Transfer. We also reserve the right to disclose and transfer all information: (i) to a subsequent owner, co-owner or operator of the Site; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including during any due diligence process.

(f) To Affiliates of Leo FM.  We may provide information to affiliates and nonaffiliated third parties who perform services or functions for us in conjunction with our services to you, but only if we have a contractual agreement with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed.

(g) On the Basis of Consent.  Where you provide consent, we share your information as described at the time of consent.

Aggregated information

We may aggregate, de-identify, and/or anonymize any information collected through the Site such that such information is no longer linked to your personally identifiable information. We may use and share this aggregated and anonymized information (non-Personal Information) for any purpose, including without limitation, for research and marketing purposes, and may also share such data with our affiliates and third parties, including advertisers, promotional partners and others.

Ads and Information About You

 We do not participate in advertising networks administered by third parties.

Your Choices About the Personal Information We Collect

You may choose to restrict the collection or use of your Personal Information In the following ways:

  • Whenever you are asked to fill in a form on our website, consider what information to include and exclude.
  • If you have previously agreed to our using your Personal Information for direct marketing purposes, you may change your mind at any time by writing to us at (privacy@leofm.io).
  • We will try to comply with your request(s) as soon as reasonably practicable.

Administrative Correspondence. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you messages for administrative or other purposes directly relating to your use of the Site.

Retention of Personal Information

Leo FM will retain Your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Generally, Personal information is stored encrypted on AWS and Azure servers in the United States.

  • Leo FM may also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Service, or we are legally obligated to retain this data for longer time periods.

Children’s Privacy

Our Service is NOT directed at persons under 18 and we do not knowingly collect personal information from children under 18. If you become aware that your child has provided us with personal information, without your consent, then please contact us using the details below so that we can take steps to remove such information and terminate any account your child has created with us. We encourage you to spend time online with your children and to participate and monitor the online activities of your children.

Your Nevada Privacy Rights

If you are a Nevada resident, you have the right to request certain information from us regarding the collection and sale of your personal information (as defined in Nevada Revised Statutes 603A.320) during your visit to our websites or when you otherwise interact with us online if you have sought or acquired, by purchase or lease, any goods or services for personal, family, or household purposes from the Leo FM Site.

As a Nevada resident, you may also request to opt out of us sharing such information about you.  To make this inquiry, please submit a request in writing to privacy@leofm.io with “Nevada Privacy Rights” in the subject line. You must include your full name, email address, and attest that you are a Nevada resident by providing a Nevada postal address in your request. Please state whether you are requesting information and/or opting out.

We will process your request within 60 days, or we will let you know if we need additional time. We may require additional information to verify your identity before we can respond.

California / Delaware Do Not Track Disclosures

Do Not Track (“DNT”) is a web browser setting that requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser do not track signals), but there is no universally agreed upon standard for what a company should do when it detects a DNT signal. Currently, we do not monitor or take any action with respect to these signals or other mechanisms. You can learn more about Do Not Track at https://allaboutdnt.com]

Visitors to the Site Outside of the United States

If you are visiting the Site from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you receive from the Site will be created on servers located in the U.S., and all information you provide will be maintained on web servers and systems located within the U.S. The data protection laws in the United States may differ from those of the country in which you are located, and your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information in the United States as set forth in this Privacy Policy.

Updating Personal Information

We prefer to keep your Personal Information accurate and up to date. If you would like to change your contact information, please contact us at (privacy@leofm.io). 

If so, we will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records). Please note that it is not always possible to completely remove or delete all your information from our databases and that residual data may remain on backup media or for other reasons, such as a legitimate business reason. 

In addition, please note that if you implement a deletion request but later sign up for information or Services, your most recent request will control our information relationship with you.

Links

For your convenience, the Site(s) and this Privacy Policy may contain links to other websites. Leo FM is not responsible for the privacy practices, advertising, products, services, or the content of such other websites. Except for the other members of our group, none of the links on the Site(s) should be deemed to imply that Leo FM endorses or has any affiliation with the links.

Security

We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you provide us with your information at your own risk.

International Data Transfers

Because Leo FM works with global companies and technologies, we may transfer your Personal Information outside of the country in which it was originally provided. This may include transfers to third parties, such as developers, service providers or affiliated entities who are location outside the United States or the European Union, where data protection laws may not offer the same level of protection as those in the U.S., E.U. or European Economic Area (“EEA”). When we transfer personal data outside of these areas, we take steps to make sure that appropriate safeguards are in place to protect your Personal Information.

Questions / Changes in Privacy Policy

If you have questions or concerns with respect to our Privacy Policy, you may contact us at privacy@leofm.io. We may elect to change or amend our Privacy Policy; in such event, we will post the policy changes in our Privacy Policy on the Site and send you an email indicating that the terms have changed. Changes will be effective on the date posted. If you are concerned about how your Personal Information is used, please visit our Site often for this and other important announcements and updates.

Contact Us

You may contact us in any of the following manners:

By telephone: 

By mail: 

By email:  privacy@leofm.io